Customer Testimonials

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DealerRater Apr 28, 2017
 

Dale Strauf consistently saves you time and money. He explains the estimate and options, and never "surprises" you with new charges. He is a nice guy with a great sense of humor too! It's great being a Female Prius driver and knowing that I can trust my Mechanic. Give this guy a raise! And thank you so much! dj

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Yelp Apr 25, 2017
 

I'd like to thank Dale from the service center. I needed help with getting my 20 year old toyota to pass smog. Dale was able to refer me to an excellent nearby shop that had the equipment to test my vintage toyota. Dale even made calls over there for me. I really appreciate the extra time Dale took to help me.

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Yelp Apr 25, 2017
 

Well, as always, I received excellent service from Santa Monica Toyota. The gentleman who assisted me, Sam Mull, was very cordial and proficient. I purchased my vehicle, 2015 Camry XLE, from this dealership in August of 2015 and have been completely satisfied with each and every individual I met there through the entire process. They went well beyond the normal level of service one usually expects. I recommend them to all who are looking for sales and service that everyone expects but rarely gets these days.

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Yelp Apr 25, 2017
 

I am beyond pleased with my experience at Toyota of Santa Monica. Francesco worked with me for a couple of days and found the perfect car for me to drive away in. Not only was Francesco great and extremely helpful, but the rest of the staff was very friendly as well! These guys will not let you down. 🙂

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Google Apr 25, 2017
 
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Cars Apr 25, 2017
 

Joanna Tsymbaliuk was helpful and made the whole process of getting my car repaired as easy and affordable as possible. I highly recommend using this service if you live in the Santa Monica area because the shuttle is super convenient and third street is close by!

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Cars Apr 24, 2017
 

Buying a new car can involve a lot of anxiety. A Toyota is the same at any dealership. What makes the difference from one dealership to another is the final price and the integrity of the staff. At Santa Monica, what made the difference fo me was: 1.) Their willingness to meet a reasonable median for "out the door" price 2.) All staff that I met on the day of my purchase didn't apply pressure or hard sells 3.) Their attentiveness to details that lower a customer's anxiety 4.) Prompt service I had been to other dealerships where a salesperson pounces at first sight and then rattles off several reasons why they are the best. Often, salespeople tell customers what they want to hear, even at the expense of the truth. Didn't get that at Santa Monica. David

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DealerRater Apr 24, 2017
 

Yesvin Castaneda with Toyota Santa Monica a very caring professional, knowledgeable, paying attention to the customer needs and takes his time to explain in simple terms the problem needed to be addressed. I'm very pleased with my experience at Toyota and with Yesvin Castaneda. Thank you!

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Facebook Apr 22, 2017
 

This is my 3rd car from Toyota Santa Monica. Wouldn't go anywhere else. Great environment, great staff, thanks Aaron DeSouza for all your help!!!

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MerchantCircle Apr 21, 2017
 

I started going to several other dealerships where they said come back when you want to do a deal. I was ready to do a deal then and there! I do not know what Galpan Ford, Van Nuys Honda, North Hollywood Toyota, and Keys Toyota were thinking?! I started to get frustrated so I called Santa Monica Toyota. I was transferred to a man named Hamid Zabehi, the rest was history. I told Hamid what I was looking for and he said I could look at all the models that I wanted. I test drove a Prius classic and the Prius C. he then showed me he Yaris and Yaris SE. He was also very knowledgeable with the different features of the cars.Finally I got a good deal! then to compliment his superb customer service he drove the car to my house because I was busy with my kid. If you want a honest guy who will give you a good deal go to Toyota of Santa Monica and ask for Hamid Zabehi ....

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