Mr. Mark Ashtani provided the most stellar car buying experience in my lifetime. He is a professional of unmatched dedication to his profession and handled the entire transaction with complete grace and ease. Make no mistake - if you want to buy a car, Mark Ashtani is your guy!
These guys always take the best care of us. The staff all have a great attitude and sense of humor. They fill up your tires for free whenever you need and have a sweet free coffee machine inside. They go above and beyond with their shuttle service too! And of course fix your car
Phi is the only guy I will go to from now on. He's super friendly, knowledgeable and experienced. I've always felt safe in his hands and have never felt that he's trying to up-sell or make me spend more than I need to. He'll always go above and beyond for you.
Joseph Hernandez is the best person you can deal with when getting your car serviced at Toyota Santa Monica. I was assigned to him by chance, but wrote down his name and will request him from now on when i service my car in the future. He was expedient, communicated clearly, gave me simple instructions about how to claim my car when it was done, and followed through with texting me as soon as my car was ready. Dealing with Joseph was the best service experience that I've ever had at Santa Monica Toyota, and I've been going there for about 10 years. He actually seemed to care about doing a good job and being a good guy.
Had very good experience working with Joey!
Came to Toyota SM with a bit of a tough/stressful situation and was in need of a new car.... Anthony Huerta and team really stepped up and helped me out during a really stressful time. I now have a new car and I couldn't be more thankful/grateful for all of their help!!!!!!!!!!!
Ask for Louie, always tells the truth & helps me out
I had an incredibly positive experience at SM Toyota when purchasing my Prius Prime. My salesman, Meyer Cohan, was so knowledgeable, kind and went out of his way to insure I got the best deal possible. The service advisor, Guillermo Galicia, was efficient and very thorough in explaining all my options and was also a pleasure to work with. It was clear that customer service is a priority for SM Toyota and I left satisfied and happy to give them my business.
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