I brought my Dad here to purchase a vehicle and the overall experience was great. Anthony Huerta (sales) was very pleasant with good product knowledge and didn't use aggressive sales tactics. Initially, our firm offer was declined. As we were about to leave Anthony asked us if we would like to talk with the manager regarding the denial. We agreed and Hector Medina (manager) came over. We reiterated the same offer and he approved the sale.
Muy buen servicio, el personal de Toyota de Santa Mónica muy profesionales y sobre todo muy amables, y tienen los precios más económicos. Gracias Toyota de Santa Monica.
We bought a new car on Friday. Thank you, Beth, for making the whole process simple.
I had an absolutely seamless and helpful experience with Louie Ramos, an assistant service manager, at Toyota Santa Monica. Dropped my Prius off at 9:30am for a software update due to a recall and also a routine maintenance and it was ready to be picked up before noon.
For most people, buying an auto is generally not at the top of the list. From beginning to end, this was by far the best auto buying experience. Mario Miron is the reason I'm giving 5 stars - Knowledgeable, professional, warm personality, easy-going and enjoyable to chat with. The finance manager was equally as professional and easy to chat with. I currently work with a sales team of 35 and these young executives have what it takes! If you're looking for this kind of auto buying experience, ask for Mario Miron.
I never bought a car here
Very friendly and professional
I had the great pleasure of being helped by Anthony Huerta who listened to me and made sure not only did I get the car I wanted but that I didn't waste my time being stuck at a dealership all day. I use to go to Noho Toyota but had the worst experience there last time my lease was up so I decided to try somewhere new and informed them about my experience. I told them that I wouldn't put up with that again and they made sure it didn't happen. I love my new lease thanks to these guys who were efficient, nice, and actually cared what the customer said. I'm not rich so I had a very strict budget of what I knew I could spend on this car and they worked with that to give me a deal I was comfortable with. I highly recommend them and Anthony for his great help.Updated:I had my first car service which was good and quick and Nelson Figueroa was very helpful. The only thing that was kind of disappointing was they didn't wash my car or offer a free car wash. When I use to lease from Noho toyota they use to always wash my car after the service or give me a voucher for a free car wash at local car wash. I do miss that.
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