Customer Testimonials
I drove through 40 minutes of traffic this morning to Toyota of Santa Monica for a service that could have been done at Toyota of Marina del Rey which is five minutes from my home. I spent two hours at Toyota of SM buying out a lease on a Prius from Keyes in Van Nuys after spending two months trying to deal with Keyes. (I took over a lease from a friend.) when I took over the lease, I sold my 2007 for top dollar after it had been taken care of by Toyota of SM for ten years. People say, "You ...
If you ever and any questions and/or issues I highly recommend Joanna! I've been coming to this TOYOTA for the past year and everyone has always been helpful which I greatly appreciate. This time around Joanna helped me out with oils, all my fluids, front brakes and rotors! Sounds extremely stressful but was the easiest thing I've dealt with in 2020. Super accommodating and felixaeble. Thank you Joanna seriously!!!!!!!! See you next time girl!
Excellent customer service staff there
I recently got a car from Santa Monica and dealt with Beth Cole, and the dealership manager Ricky. I generally find car shopping to be negative and exhausting, but I am happy to say this was an extremely positive and pleasant experience. Beth listened to what I wanted, was open, honest and not at all pushy and it was an absolute pleasure dealing with her. Ricky stepped in when appropriate and was equally as approachable and wonderful. I highly recommend working with Beth if you are shopping for a Toyota, and going to the Santa Monica dealership. This review was ...
I recently got a car from Santa Monica and dealt with Beth Berg, and the dealer manager Ricky. I generally find car shopping to be negative and exhausting, but I am happy to say this was an extremely positive and pleasant experience. Beth listened to what I wanted, was open, honest and not at all pushy and it was an absolute pleasure dealing with her. Ricky stepped in when appropriate and was equally as approachable and wonderful. I highly recommend working with Beth if you are shopping for a Toyota, and going to the Santa Monica dealership. This review was ...
I was pleased with my service at Santa Monica Toyota with Ericca. She took me in and got me out within an hour! Her kindness is what brings me back to her. Thank you Ericca Simon!
I went to Santa Monica Toyota with my 82 year old mom. We went there just to check out the cars and that's all. She was NOT really interested to part with her 18 year old Mercedes Benz. We met a fantastic cool sales representative named Nima Mousavi. Wow, what a genuinely fantastic guy. He is a very courteous, patient, caring, understanding and truly knowledgeable about all the Toyota models, a SUPER professional . He basically found a car for my mom that was just so perfect that my mom said: I want this car. Rick, the nicest and most professional sales manager ...
I had a wonderful experience leasing a new car with the gracious help of Karen Scott and Nima Mousavi. They really took the time (over two months!) to help me find the car that was the best fit for me and were very nice throughout the entire process. I am very grateful to have worked with them.
Great cars at great deals.
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