Customer Testimonials

Toyota Santa Monica

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Yelp Sep 17, 2020

Great service from Karen and Gene!  They were both very helpful in getting my new Highlander.  I will go back again when my wife needs a new car!

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Yelp Sep 14, 2020

A PANDEMIC-READY DEALERSHIP WITH A BIG-HEARTED TEAMI live on Los Angeles' Westside but leased a Toyota Corolla SE from a Toyota dealer in the Valley.The pandemic struck when I had but a few months left on my lease and, being immune-compromised, as is my gf, I was more than a bit worried about how I'd get the vehicle back to the dealership, as I really needed to have a "no-contact" vehicle return.As months wound down to days, I called the Valley dealer, explained my situation. Without a beat they informed me that they would not pick the ...

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Yelp Sep 13, 2020

Toyota of Santa Monica is awesome! Gene and Alex really went the extra mile to make sure I got the perfect car. They are super friendly and they know what great customer service is. I am very happy with the car I got. I recommend this place to anyone looking for an amazing car from people who care about making their customers happy.

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Yelp Sep 7, 2020

Friendly  and helpfu staff!  I just made a stop here to pick up anti freeze. It was easy to purchase

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Yelp Sep 1, 2020

If you want a new Toyota go here and ask for Alejandro Ramirez. Straightforward honest person who gives you all the numbers you could want, and who will deliver the car to your home once you pick one.

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Yelp Aug 19, 2020

I recently purchased a Highlander at Toyota Santa Monica and my shopping experience there was fantastic. Mark Morales the sales person was amazing; he helped me from beginning to end in every aspect of my purchase. He is a humble patient young man and answered all of the questions and doubts I had about this vehicle. I purchased this vehicle due to all the good input I received about it.  Stephen, Gene in the finance department and the rest of the team were great, they helped me get a good deal on my Highlander and were very courteous and helpful. ...

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Google Aug 18, 2020
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Google Aug 3, 2020
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Yelp Jul 29, 2020

I had a bad experience with Toyota in Marina Del Rey. It was the classic bait and switch. I test drove the car I wanted, got a written quote and came back to lease it, and they said it was actually $50 more a month! They  lied right to my face saying the written quote was not a quote for the car I wanted it was for the basic model which they had never showed me. I walked out!  I called corporate and was told each branch does their own thing. So since each dealer is independent I called Santa Monica ...

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Yelp Jul 28, 2020

We had a great experience salesmen Alex A. was very friendly, courteous and helpful. Definitely we will consider going back for future purchase'sThank you

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