I want to appreciate Thomas Soveg and Toyota at santa monica. This location is very helpful and always organized for my needs. They manage their customer in the busy time very carefully and offer a great customer service.
This place is awesome. I bought a used 2011 VW jetta with 50k miles and it was easily one of the most painless transactions I've ever had. Corey was extremely transparent, helpful, and went above and beyond anything I'd have expected from a salesman. Throughout the process he worked with me to find a car that was within my budget (recent graduate) and would be reliable. While it would be easy to say it was a professional transaction, I'm proud to call Corey a friend and will be coming back here for anything and everything car related. After I purchased the car, he has helped me fix malfunctions in the VW that weren't apparent during purchase such as broken heated seats and faulty cruise control free of charge.
Guillermo Galicia is my go to guy! He is the most friendly and helpful person at this location. I always try to make sure to go through him, as he treats me like his family member! Love coming here!
Excellent service / adviser name/ thomas soveg.
Wonderful Toyota of Santa Monica I recently go down there for oil Chang and services they gives me super quality and confidential services I would like to say thanks a lot all together specially the guy assistant service manager his name is YESVIN CASTANEDA thank you men appreciated
Best car purchase experience ever had. Dannie and Corey, both of these guys they made my experience simple easy and fast. By the time I got to the dealership vehicle was clean full tank of gas and I was ready to go. I really recommend this dealership.
They allow you to drop off your car after they close for service in the morning. Nice.
Regular Maintenance - Great experience last out at SM Toyota. Was able to make a next day appointment online. Worked with Thomas Soveg, one of their service reps who was professional and most importantly timely. He followed up with a phone call to update me in the multi-point inspection, promised the vehicle would be ready by a specified time and delivered on that promise with a call telling me my vehicle was ready to be picked. Very professional and courteous which I appreciated.
It was straightforward personalized service - Tony Doyle is our salesperson and did his best to get us into a new Prius. He explained everything in great detail. He showed us what the best deal was without us feeling high pressure. And their burgers were good!
Tony Doyle was our sales rep and I have to say he made the purchase a pain-free experience from beginning to end. I was expecting to go thru the range of emotions one usually experiences when buying a car but it was not the case at all. He was very professional the entire time and never once did I feel like I was dealing with a "used car salesman." I've been in luxury car dealerships where the reps aren't this professional. Toyota Motor Co should hire this guy to teach all sales reps on how to treat customers.
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